Privacy Policy

1. Introduction

Welcome to Rika Aura Candle. We are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information to provide better services to our users. This includes:

• Personal Information: Name, email address, phone number, and shipping address when you make a purchase or create an account.
• Payment Information: Processed securely by our payment gateway (Razorpay). We do not store full credit card details on our servers.
• Usage Data: Information on how you interact with our website, collected via cookies.

3. How We Use Your Information

We use your data to process transactions, manage order deliveries via Shiprocket, communicate with you regarding your orders, and send promotional offers if you have opted in.

4. Data Sharing and Security

We do not sell your personal data. We only share necessary details with trusted third parties, such as payment gateways (Razorpay) and logistics partners (Shiprocket), strictly for processing and delivering your orders. We use industry-standard encryption to protect your data.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. Please contact us to exercise these rights.